Erin Richardson, National Pest Management Association

After interviewing several culture change firms, we chose KJCG for their experience, process, and flexibility. KJCG listened to our needs and concerns. Together we refined a process that included interviews, focus groups, education, key findings, aspirations, and recommendations for our association. The team was well-rounded, reliable, and friendly. They helped us through what can be a difficult process with grace and care. Their educational sessions were interactive, reflective and practical. We now have a well thought out, practical strategic plan to move our association to a more inclusive, diverse community. Thank you, KJCG!